Privacy policy

Privacy Policy

1. Introduction

This Privacy Policy explains how Bukkad (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you use our app and related services. By accessing or using Bukkad, you agree to the practices described in this policy.

2. Information We Collect

  • Personal Information: We collect your name, contact number, email address, address, payment details, and other identifiers required for registration, ordering, and delivery.

  • Usage Information: We collect data about how you use our app: order history, browsing activity, device information, location, and IP address.

  • Content: Any reviews, ratings, photos, or feedback submitted by you on the app are recorded as user content.

3. How We Use Your Information

  • To deliver food orders and provide related services.

  • To process payments and communicate order updates, promotions, or service notices.

  • To improve our app functionality, user experience, and service offerings through analytics.

  • To comply with legal requirements, resolve disputes, and enforce our terms of service.

4. Data Sharing & Disclosure

  • Third-Party Service Providers: We may share data with vendors and partners (restaurant partners, payment gateways, delivery providers) to enable order processing, payment, marketing, and research.

  • Legal Requirements: We may share information in response to court orders, to prevent fraud, or protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale, your information may be transferred as part of business assets.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. However, no online service can guarantee absolute security; users are encouraged to keep login credentials confidential.

6. Cookies & Tracking

Bukkad may use cookies and tracking technologies to personalize your experience, remember your preferences, and analyze website traffic.

7. User Rights

  • You may access, update, or request deletion of your personal information by contacting our customer support.

  • You can opt out of marketing communications through provided settings or links.

8. Children’s Privacy

Bukkad services are intended for users ages 18 and above. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this privacy policy as needed. The latest version will always be available on the app/website, and continued use of services means you accept the updated policy.

10. Contact Us

If you have questions, requests, or grievances regarding your data or this privacy policy, please contact:
Email: support@bukkad.com
Address: Gwalior