Shipping policy

Shipping Policy

1. Order Processing Time

Once you place an order on Bukkad, our partner vendors start preparing your food immediately. Orders are generally processed and dispatched within 30 to 60 minutes, depending on the vendor and order complexity. Please note that processing times may vary during peak hours or special occasions.

2. Delivery Areas

Bukkad currently delivers within designated local areas covered by our partnered vendors and delivery network. Delivery is limited to addresses within these service areas; orders outside these zones may not be accepted or delivered.

3. Delivery Charges

  • Delivery fees may vary based on distance, order size, and current demand or offers.

  • Any delivery charges applicable will be displayed clearly at checkout before you place your order.

  • Occasionally, free delivery promotions or minimum order value requirements may apply.

4. Delivery Methods and Estimated Times

  • Delivery will be carried out by our trusted delivery partners.

  • Estimated delivery time is typically 30 to 90 minutes after order confirmation.

  • Delivery times are estimates and may be affected by traffic, weather, or unforeseen events.

5. Shipping Restrictions

  • Orders to PO Boxes, remote areas, or addresses beyond the coverage zone cannot be accepted.

  • Items requiring special handling or packaging may have restricted delivery options.

6. Missing, Lost, or Damaged Deliveries

If your order is lost, delayed unusually, or arrives damaged, please contact Bukkad customer support immediately with your order details. We will investigate the issue and take appropriate action, which may include resending the order or issuing a refund.

7. Order Cancellation and Modifications

  • Orders can only be canceled before the vendor begins preparation.

  • Modifications to orders after placement may not be possible but can be requested via customer support.

8. International Shipping

Currently, Bukkad does not offer international shipping services. All deliveries are domestic, within India.

9. Contact Us

For any delivery-related questions or concerns, please reach out to:
Email: support@bukkad.com